Acquisition news!
M9 is delighted to announce that we have been acquired by award-winning Managed Service Provider, Acora Limited. The acquisition will provide M9 valued customers and staff with access to a larger pool of resources and broader range of leading-edge services and technologies. The transition will be a steady process to ensure a seamless experience for all parties involved.
This is an exciting journey for M9 and its customers, and we can’t wait to see the positive results of the acquisition. M9 and Acora share the same values, focusing specifically on customers, user experience, great people, processes, and technology.
Click here to read our blog with more information about the acquisition.
We look after your users and your business securely, globally and 24/7. User experience is key to M9 and we build our business, from recruitment and training of M9ers, through definition of our product and service offerings, to our approach to customer care, around delivering an excellent user experience.
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What we do
We understand business problems and analyse, design, build, implement and support solutions to those problems. We use leading-edge technologies to deliver an unsurpassed user experience and allow you to do things that were previously very difficult or impossible.
How we do it
Communication, Collaboration and Control. Modern information technology enables communication with anybody, at any time, across the globe. M9 helps you to take advantage of this. We also support securely collaborating by sharing and accessing information between authorised people and groups around the world. This allows you to work faster, smarter and more effectively – if it is suitably controlled. The potential for confusion rather than creativity increases exponentially with the number of individuals involved. An improperly implemented solution, without proper usage policies and guidelines, security protocols and support will destroy user confidence. M9 implements solutions properly, with controls, training and support which enables people to work better together.
As a business, if our IT systems are down for a day, the resulting loss can be as much as 50k-100k £ a day. Now, that’s not an absolute number, but I can say that if we don’t have the system uptime we need, this is the impact it could potentially have on our business. That’s the value M9 Group delivers.Chris Johnson, Operations Director, Life Search