Covid-19 Update

The Covid-19 pandemic is now a year old!  Businesses have adapted to extensive working from home and IT requirements have changed significantly.  We expect that trend to continue as the vaccine roll-out starts to help us to return to a more “normal” way of working.  Undoubtedly, the pandemic will have changed forever the way that we work, and we need to be thinking about what we want “normal” to look like, when we have more control over it.  Whilst mobile working is here to stay it has come at a price, as far as security is concerned.  We have seen a steep rise in security threats and incidents that shows no sign of abating.  M9 as an organisation has significantly increased its cybersecurity internally throughout the past years and we have helped our customers to do so.  Over the six months to June 2021, we will be talking to all of our customers and prospects about their security policies.  Importantly we will prioritise two things.  The first line of defence, your people, who need to have an increased awareness of the threats they face and the last line, backups, to ensure that there is always a way to recover if the worst happens.  Please continue to stay safe and be aware that M9 is here for you.  We are continuing to conduct site visits, subject to a full risk assessment.

We look after your users and your business securely, globally and 24/7.  User experience is key to M9 and we build our business, from recruitment and training of M9ers, through definition of our product and service offerings, to our approach to customer care, around delivering an excellent user experience.

Cloud Solutions
Disaster Recovery
24/7 Support

Customer Feedback

What our clients say*

Timeliness 95.4/100
Technical Ability 96/100
Interpersonal Skills 98/100
Overall Communication 89/100
Overall Service 93/100





What we do

We understand business problems and analyse, design, build, implement and support solutions to those problems.  We use leading-edge technologies to deliver an unsurpassed user experience and allow you to do things that were previously very difficult or impossible.

How we do it

Communication, Collaboration and Control.  Modern information technology enables communication with anybody, at any time, across the globe.  M9 helps you to take advantage of this.  We also support securely collaborating by sharing and accessing information between authorised people and groups around the world.  This allows you to work faster, smarter and more effectively – if it is suitably controlled.  The potential for confusion rather than creativity increases exponentially with the number of individuals involved.  An improperly implemented solution, without proper usage policies and guidelines, security protocols and support will destroy user confidence.  M9 implements solutions properly, with controls, training and support which enables people to work better together.